Instawares

Reviewed: October 24, 2009

Member: morriswj_5765438893

so far so good

Reviewed: March 19, 2009

Member: johnia

sent disposable pans in original packaging,35% damage. what a poor way to run a business. could have repackaged.

Reviewed: February 18, 2009

Member: dixiehound_5838416134

Navigation of the site was easy and I loved that I could place an order without actually creating an account.

Reviewed: January 27, 2009

Member: stabin_4664573992

Very well organized and functional site.

Reviewed: January 21, 2009

Member: dperez_9852727647

I have used Instawares for several years now and have not experienced as much trouble as some have reported. There have been problems with long waits for back ordered items and a few damaged items but Customer Service always worked with me to resolve them. Great prices for everything and a huge selection. It is sometimes hard to narrow down the choices with so much selection!!

Reviewed: October 16, 2008

Member: gemini0930

I wanted a $32 item but because they offering free shipping over $50, so I ordered a 20 dollar item I really didnt need. The Problem starts:First they did not specify there were going to be 2 separate packages, they only provided 1 tracking number. 1st item arrived in 2 days, WOW,what a lightning fast shipping! then I give them another week but no 2nd package. Finally I write them an email asking whats going on....they tell me that the item as been "discontinued" and theyre giving me a refund, no other options were offered. Could they have told me this before I sent them an email a week later? BUT OH WAIT! THE ITEM IS STILL BEING OFFERED THROUGH THE WEB SITE. I just ended up with a 20dollar worth of crap that I never wanted. I would consider this a SCAM. BUYERS BEWARE

Reviewed: October 9, 2008

Member: gekko59

The photo of the microwave shelf I ordered was small, but depicted a nice-looking white shelf that might look appropriate in a home kitchen. They shipped it fairly quickly, however the product turned out to be a stamp-cut machine bent chunk of steel that had been lightly coated on only one surface with white paint -- the surface was already scratched. It came with two enormous shiny silver support flanges. No bolts, screws, or instructions. It was not at all suitable.When I asked for a refund, I was told that I would pay a 25% restocking fee and be responsible for return shipping. The item was $79, and it will likely cost me 25% of that to ship it back, so Im out fifty bucks.Instawares may be legally protected, but they have the ethics of street con men.Buyer beware.

Reviewed: May 27, 2008

Member: comtns

Two weeks after the expected delivery date, the order had not shipped, so I cancelled it. It has been six weeks since I cancelled the order, and I still do not have a refund. I keep contacting customer service, and they keep telling me it will five more days until the refund is processed. Do not shop here.

Reviewed: May 13, 2008

Member: roxanne77

STILL HAVENT RECEIVED MY ORDER. MY ORDER WAS EXPRESS ALSO 3 DAY AND ITS BEEN OVER 4 WEEKS. I AM UNABLE TO GET THROUGH TO CUSTOMER SERVICE AND ON ORDER STATUS IT SAYS ITS STILL PROCESSING MY ORDER. THEY ARE THE ABSOLUTE WORST ONLINE SITE EVER. I WOULD NEVER RECOMMEND ANYONE TO USE THEM. THEY ARE HORRIBLE!

Reviewed: June 27, 2007

Member: rk99

My credit card was charged the day I placed the order. 3 weeks later I tried to phone customer service having not received the product, could not get through within one hour. Submitted a case online. No response 5 days later. Now Im dealing with my credit card company to recover my losses.

Reviewed: May 31, 2007

Member: bojochris

good experience - very good prices

Reviewed: May 10, 2007

Member: photosbycorwin_1152069842

Easy to use. Very nice site.

Reviewed: March 13, 2007

Member: tomsmir

Purchase was very easy.

Reviewed: March 11, 2007

Member: ALKATOOL

The packaging that my merchandice was in did not protect it from damaging three of the plastic wine glasses. Should have been packed better.

Reviewed: March 11, 2007

Member: rosa44

Very clear and easy to place order. Thank You!