Camera Warehouse Canada

Merchant Information

Corporate address:

5106 50th Avenue
Olds, Alberta, T4H 1P7

Hours:

08:00 - 18:00 MST

Company Website:

http://www.camera-warehouse.ca

Sales Phone:

1 800 497 4154

Sales Email:

sales@camera-warehouse.ca

Service Phone:

1 800 497 4154

Service Email:

support@camera-warehouse.ca

Fax:

403 556 6845

Payment Methods

Offered Not Available

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club Card
  • Paypal
  • Wire Transfer
  • Money Order
  • COD

Shipping Methods

Offered Not Available

  • Canada Post
  • DHL
  • FedEx
  • UPS

Special Services

Offered Not Available

  • Secure Ordering/Payment System (SSL/SET)
  • Gift Services Available
  • On-line Ordering Shopping Cart System
  • Live Customer Representative
  • On-line Order Tracking System
  • Available 24 hours a day
  • Customer's Info is Confidential
  • Multi-lingual WWW site

Return Policy

Offered Not Available

  • RMA Required
  • Restocking Fee

Disclaimer:

Merchant information and reviews are provided by third parties for informational purposes only. Lycos Shopping does not warrant the accuracy or reliability of the information, and is not liable for any errors, omissions, or delays in this information or any losses or damages arising from its display or use. For complete and up-to-date information about the merchant, please visit the merchant's website http://www.camera-warehouse.ca.

Merchant Reviews

69 Reviews  0 Stars

  • 1 Stars

    I've been waiting since before Easter for an $800 lens that appears to have been stolen from the courier's facility in Calgary. An employee at Olds Camera Warehouse told me that everything shipped the week my lens was shipped had disappeared, and that her boss had taken a week off at that time. Now that he's back, he's still ignoring my emails, not taking calls, and the CSR is hanging up on customers requesting info about the orders from that week. I've been waiting patiently but at this point, I just can't believe how unprofessional and irresponsible this retailer is. I have to assume that my order was not insured, so I'll have to stop payment on the charge to my credit card. If the situation had been properly handled and I'd been kept informed I'd still be a customer, but this is just too disgusting. I'd never recommend Olds Camera Warehouse to my colleagues or friends. In addition, the website will indicate that items are in stock when they are not.

    Reviewed: May 16, 2007

    Reviewed By: Rommie

  • 5 Stars

    Received my order yesterday,if it wasn't for the snow storm we had, I would of had the product in 3 days. when I phoned customer sevice they were great! Thank you OLDS, not only were your prices lower than anyone else,your customer service was tops. Thanks again,you have me as a customer that will be satisfied,all the time. BOB

    Reviewed: November 28, 2006

    Reviewed By: bobbartek

  • 1 Stars

    I made a payment on Thursday, expecting to receive the camera by the next Friday. The site did say that the camera would be shipped on Friday. On Saturday, I received e-mail saying that since I have paid by MasterCard I needed to call them to confirm my shipping address, but in fact the payment was made by Visa, not by MasterCard. Of course, nobody answered phone on Saturday. When I called them on Monday, they refused to correct their own mistake and ship the camera by air. I won't buy from them anymore and don't recommend anybody doing that.

    Reviewed: October 2, 2006

    Reviewed By: sobomax

  • 2 Stars

    they did quickly correct the problem

    Reviewed: September 19, 2006

    Reviewed By: ryancokeman_1147470311

  • 5 Stars

    Overall great service

    Reviewed: June 5, 2006

    Reviewed By: skotl

View all 69 merchant reviews